Jayson Saumer

Qualifications

• Owns the product line end to end: the catalog, vendors, packaging and pricing, standard builds and the escalation path for datacenter, security and network services.
• Designs services from the field up: nearly a decade as the senior escalation engineer means knowing what breaks in production, and building standards that keep it from breaking.
• Builds managed services that scale: offerings that sales can sell and every engineer delivers the same way, for every client.
• Security-minded from the start: from identity and access in healthcare, to station security policy, to owning a managed security line today.
• Bridges engineering and the business: turns technical trade-offs into clear choices for clients, sales and leadership.

Experience

1. Integris

   • Product Specialist – Datacenter/Security/NetworkJul 2024 – Present

     Own the datacenter, security and network product lines: what Integris offers, the vendors behind it, and how engineers deliver it.

     • Manage the product catalog for datacenter, security and network: what's offered, what's retired, and keeping every offering current.
     • Build managed services that scale, with standard packaging, onboarding and support that work the same for every client.
     • Select and manage vendor partners across virtualization, networking, security, and backup and DR, from evaluation through licensing, renewals and escalations.
     • Shape packaging and pricing for managed services and products.
     • Define standard builds (build documents, configuration templates and deployment checklists) so every deployment is consistent and supportable.
     • Serve as the escalation point for the datacenter, security and network product lines.

   • System Administrator II · Cloud Services AdministratorDec 2015 – Jul 2024

     Datacenter engineer for managed services and project clients: server, storage and virtualization infrastructure, system administration, and advanced support, remote and onsite.

     • Escalation lead on the advanced helpdesk for midmarket clients: the escalation point for support technicians and System Administrator I, handling disasters and escalations within SLAs.
     • Deployed server infrastructure, networking and desktop equipment, and line-of-business applications.
     • Put data security and backup in place for client systems, from cloud SaaS backup to on-site backup appliances.
     • Wrote process documents that let support technicians resolve issues without escalating, and kept client environment documentation current.

2. Northern News Now (KBJR TV)

   • Manager of Information SystemsNov 2005 – Sep 2011Jun 2013 – Dec 2015

     Ran IT for a multi-channel broadcast station: five digital channels and 12 daily newscasts from one building.

     • Maintained and upgraded servers, software and non-linear video editing systems.
     • Wrote and enforced technology and security policies.
     • Trained staff to deploy and run new technology.

3. Essentia Health

   • Security AdministratorOct 2011 – Jun 2013

     Managed identity and access security for a large healthcare Active Directory environment.

     • Provisioned users and audited access in Epic (EHR).
     • Configured web-browsing security controls.
     • Built, tested and audited security for file servers, Exchange and databases.